Privacy policies

Note: This Arqmat.com Privacy Policy applies to the collection, use and disclosure of information in connection with the products and services offered by Arqmat.com.

At Arqmat.com ( "we", "us" ) we recognize the importance of privacy and confidentiality of personal information.

About us

ARQMAT (subsidiary of ARQMATER,SL) is an expert in the design and construction of offices and commercial spaces.

Our commitment to privacy

We are firmly committed to protecting the personal information entrusted to us. This statement explains how we did it. It describes what we do with the personal information we hold, how we protect it and what your privacy rights are (if applicable).

If we change this Privacy Statement:

ARQMAT may change this Privacy Statement from time to time. When this occurs, the revised statement will be posted on this page and, where applicable, notified on the home page. Please check this page periodically for changes.

The personal information we collect:

When we collect personal information, we provide complete transparency about how we will use it.

We collect information:

• Through our website or the website of our affiliates (for example, information about names, telephone numbers, addresses or emails).
• From meetings with employees or business contacts (for example, by exchanging company cards or gathering information at conferences or business events).
• When you provide it to us in relation to the services we provide (for example, information associated with a sales contract or supply of materials).
• When necessary to validate your identity (for example, a passport or a document to prove your address).

Our legal basis for processing your information

We use a number of different legal bases to process general and special category personal information; This includes processing information where it is in our legitimate interest, where it is necessary to comply with the provisions of an agreement or if it is necessary to comply with our obligations under employment law. Using our legitimate interest means that we use personal information to carry out our business and provide services that you have requested from us. We only collect information that has been provided voluntarily. You are under no obligation to provide us with personal information. However, if you do not provide us with information that is required by law or that we need to do our jobs, we may not be able to offer you certain products or services.

How we use your information

We use your personal information in accordance with all applicable laws and may use it in the following ways:

• We may use the personal information of buyers or other natural persons that you have provided to us to carry out work (for example, managing material supply on your behalf).
• We may use the contact information you have provided to us to respond to your requests.
• We may use identification documents to comply with regulatory and legal requirements that require verifying your identity as a condition of providing ARQMAT / ARQMATER,SL services and products.
• We may use personal financial information to evaluate your eligibility for ARQMAT / ARQMATER,SL products and services.
• When you have given us your consent, we use personal information to provide you with advertising information about ARQMAT / ARQMATER,SL services. You can stop receiving this information from our marketing department at any time by sending an email to info@arqmat.com .
• Personal information may be used to inform you about ARQMAT / ARQMATER,SL services that may be of interest to you.
• Personal information is used to make your online experience as seamless as possible (for example, by setting cookies and personalizing what you see on the website). Visit "Cookies" for more information.
• Personal information may be used to protect the security of our facilities and facilities we maintain for third parties (for example, through the use of video surveillance systems).

Who we share personal information with

We may share your personal information with:

• ARQMAT / ARQMATER,SL employees who need it to carry out their work.
• Organizations involved in the development of the products or services we provide to you.
• Anyone who gives us permission to share it with.
• Official bodies, to detect and prevent criminal activity, such as money laundering, theft, fraud, terrorism or computer crimes.

Under no circumstances will we sell your personal information and we will always take steps to safeguard your data.

Stop receiving information and advertising

If you have given us your consent to send you information and advertising, you can withdraw your consent at any time by sending an email to info@arqmat.com .

Where we store and process your information

We may transfer and store the information we collect from you outside the European Economic Area (EEA). This information may be processed by employees or suppliers located outside the EEA. When this occurs, our goal is to ensure that the information is secured and properly protected.

We store your information securely

We are committed to maintaining appropriate security to protect personal information regardless of where it is stored, whether electronically or manually. To do this, we can use a variety of mechanisms depending on where the information is stored and the relationship between ARQMAT and any recipient entity.

Your rights

Where applicable, you have the following rights over your personal information:

Request a copy of the information we hold

You can access the personal information we hold about you. To do this, contact us by writing an email to info@arqmat.com . Sending this information has no cost. You may also request information that you have provided to us in a machine-readable format, so that you can transfer it to other entities.

Request that we not use your information

If, for any reason, you do not want us to have or use your information, please contact us by emailing info@arqmat.com . We may need to retain some of your information for legal or business reasons, for example to comply with a legal requirement.

Request that we correct your information

If you believe that the personal information we hold is incorrect, please contact us by emailing info@arqmat.com and we will check and correct it, if necessary. We are committed to keeping personal information accurate and up-to-date.

How long we keep your information

We endeavor to retain your information for as long as necessary for legitimate business or legal reasons. We will then securely delete this information. If you want us to delete your information, please contact us by emailing info@arqmat.com

How to file a claim

If you wish to make a complaint about our management of your personal information, please contact us directly by writing an email to info@arqmat.com . If you are not satisfied with the way your complaint is handled, you can contact the Spanish Data Protection Agency at www.agpd.es. Tel. +34 91399 6200, Fax +34 91455 5699.

Other contact methods:

If you have other questions about your personal information, please contact us by emailing info@arqmat.com .

For any other query No is related to your personal information, please contact contact us .